King Khalid University

FAQ Alias Service
What is the Alias Service?
An alias is an additional email address that can be used to receive emails, but accessing the inbox requires using the primary username.
How to access the service?
Access the service through My KKU using your username and password, then select the “Alias” service.
Who can use this service?
Faculty members, Employees , Students.
What are the service conditions?
• The beneficiary must be a member of the university (students, employees, faculty members).
• Registration in the service through the university's designated electronic portal.
• Using the alias solely for receiving emails, not for creating new accounts.
• Accessing the email must be done through the primary username.
• Compliance with the laws and regulations in force at the university.
• Not using the service for illegal or unethical purposes.
• Maintaining the confidentiality of information associated with the alias and not sharing it with others
For inquiries and communication?
Through the unified technical support (8000).
Through the IT incident reporting system (https://itcsvc.kku.edu.sa/KKU_ITTS).
Through Chatboot