This service allows university departments to request the creation of new university accounts or password resets for university collaborators.

Access the service through My KKU using your username and password, then select the “Collaborator User Request” service.

https://itcsvc.kku.edu.sa/KKU_CollaboratorServices

Collaborators.

• The contracting entity with the university must obtain an official authorization to request a cooperative account.

•  The account request must be submitted through the electronic system designated for this service, and the user must provide the necessary and accurate information.

• The password reset request must contain accurate and complete information about the user.

• The entitlement request must comply with the guidelines and instructions set by the university regarding this service.

•  Users are committed to providing account information and personal information necessary to manage the account securely.

• Through the unified technical support (8000).

• Through the IT incident reporting system (https://itcsvc.kku.edu.sa/KKU_ITTS).

• Through Chatboot.